Symantec endpoint protection clients not updating from sepm

18 Nov

Even so, there is a way around the KACE limitation that I will explain in the last step. If you do not already have this version of Symantec client (12.1.1101.401) in the KACE software inventory, choose the 32-bit or 64-bit install file and manually install it on a client computer, by simply clicking on the file so that it installs on the computer.

One possible cause is that old or corrupted virus definitions present on the SEPM prevent the SEPM's ability to update the SEP clients with new virus definitions.

This limitation is due to limitations with both the Symantec product and the Dell KACE product.

Symantec's limitation is that a Windows 32-bit SEP install file cannot be installed on a Windows 64-bit OS.

If the database server is out of space or if the table used to store definitions has reached its quota, there will likely be error messages in the Windows Event Logs.

For an example, please see Could not allocate space for object 'dbo.